Orders Status And Tracking
Simply browse our collection, add your favorite pieces to your cart, and proceed to checkout.
Start by searching for your collection, choose your favorite item, and click add to cart. Create a login account to save your information for future purchases, or checkout as a guest.
Yes, we do. Whether you’re looking for multiple pieces for gifting, weddings, or corporate requirements, we’re happy to take bulk orders. Get in touch with us directly to discuss quantities, customization options, and special pricing.
We accept major debit/credit cards, UPI, net banking, and wallets. Secure payment gateways ensure your details are protected.
Yes, we do. You can choose COD as a convenient payment option at checkout.
Orders can be cancelled within 24 hours of purchase. Please email us at ruchiguptastudio@gmail.com with your order details.
You can contact our customer service team via:
-Email: ruchiguptastudio@gmail.com
Shipping & Return Policies
No, we currently ship only within India.
Orders are usually processed and shipped within 2–4 business days. You’ll receive tracking details once your package is dispatched.
Due to the nature of imitation jewellery, we do not offer refunds. However, if your item arrives damaged or defective, we’ll replace it.
Please contact our customer service within 24 hours of placing your order. We’ll do our best to assist before your package is shipped.
No, we do not accept returns once the product has been purchased.
In case your order arrives damaged, please share a full uncut opening video (from the moment you start opening the package until the product is fully unboxed). This helps us verify and resolve the issue quickly.